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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathaniel Bluiett

November 22, 2024

5  out of  5
rating by Nathaniel Bluiett
"Ashley was awesome at answering my questions and getting me set up. She made buying insurance easy. This was a 5 star experience."
We responded:
"WOW! We appreciate the wonderful review of your experience with Ashley, and we are ecstatic to hear that she made your insurance buying experience smooth and easy to understand. Thanks for taking time to highlight her awesomeness!"
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pedro elias Sanchez

November 19, 2024

5  out of  5
rating by pedro elias Sanchez
"Thanks to Ashley for all her help. She’s great!"
We responded:
"Pedro, we couldn't agree more! Thanks for recognizing Ashley for the great customer service that she provides every day. "
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Terri Ryan

November 19, 2024

5  out of  5
rating by Terri Ryan
"Ashley is great to work with. Thank you for all your help today"
We responded:
"Ashley is definitely an insurance rock star here in our agency. She loves helping our customers maximize value by providing excellent coverage at a reasonable price. Everyone here in the office always stands ready to assist should you need us in the future. Thanks for the review!"
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Kevin Bowie

November 18, 2024

5  out of  5
rating by Kevin Bowie
"I've always had a great experience with Jonathan Gibson's office. I've been with his office for many years. I've always had a great experience with each and every one of his awesome team members."
We responded:
"Thank you so much for your review Kevin! Each customer interaction is valuable to us and we strive to provide exceptional customer service every time. We are overjoyed that we have succeeded in providing you with a positive experience over the years, and look forward to many more to come!"
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Shauna Buoy

November 16, 2024

5  out of  5
rating by Shauna Buoy
"Ashley Lovelace is amazing and got us a better policy while lowering our price!"
We responded:
"Thank you for your review Shauna! We are thrilled to hear that Ashley was able to maximize your coverage at the best rate possible. "
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Jamesha Ross

November 14, 2024

5  out of  5
rating by Jamesha Ross
"I have been with this agency for over 8 years. Always pleasant and eager to take care of me. Very personal and willing to help with any request. I feel confident in my coverage and know I can call or text anytime."
We responded:
"Thank you so much for taking the time to leave a review Jamesha! We strive to provide exceptional and personalized customer service on every call and we are elated to hear that you have experienced that during your 8 years with the agency. We sincerely appreciate and cherish your continued trust in our protection against the unexpected and we look forward to continuing to provide that service. "
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Jessica Spargo

November 12, 2024

5  out of  5
rating by Jessica Spargo
"Ashley is super friendly and helpful."
We responded:
"Thank you for so much for the review Jessica! We are delighted to know that you had such an incredible experience with Ashley."
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Jessica Jenkins

November 12, 2024

5  out of  5
rating by Jessica Jenkins
"Mrs Ashley is wonderful. She was able to get me auto full coverage, renters and life insurance all for less than I was paying for just full coverage auto insurance with another company. They are friendly, caring and very helpful. Highly recommend."
We responded:
"Thank you so for taking the time to share your recommendation and awesome experience with Ashley! We are elated to hear that we were able to maximize your coverage and make every dollar count throughout the process. We are extremely lucky to have an insurance superstar like Ashley as a part of the team."
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Olivia Cruz

November 6, 2024

5  out of  5
rating by Olivia Cruz
"Ashley was extremely helpful and got my home and auto taken care of! She explained everything in detail regarding the coverages and got me a lower rate with more coverage."
We responded:
"Thank you for your review Olivia! We are delighted to hear that you had an amazing experience with Ashley and that we were able to provide an affordable and robust insurance plan to protect against life's unexpected events."
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Haara Gebissa

November 6, 2024

5  out of  5
rating by Haara Gebissa
"My Agent Ashley Lovelace was very kind, thorough, and helpful in getting me the best coverage and deals for my insurance needs. She answered all of my questions in detail. I would recommend her as an agent to anyone. Thank you Ashley!"
We responded:
"Thank you so much for your recommendation and sharing your experience with Ashley! We are extremely fortunate to have her as a part of the team and we are ecstatic to hear that she was able to provide a personalized and understandable insurance plan to protect what you value most."
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Tiffany Williford

November 1, 2024

5  out of  5
rating by Tiffany Williford
"My agent Ashley Lovelace was the best. She got me hooked up with insurance right when I needed it the most. These guys are truly amazing."
We responded:
"Thank you for sharing your experience with Ashley! She is an insurance superstar and we are thrilled to hear that she was able to provide a personalized coverage plan that protected you in your time of need."
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Crystal Howard

November 1, 2024

5  out of  5
rating by Crystal Howard
"Ashley is the absolute best ever."
We responded:
"Thank you for so much for the review Crystal! We are ecstatic to know that you had such an amazing experience with Ashley."
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Richard Woodall

November 1, 2024

5  out of  5
rating by Richard Woodall
"Wonderful and helpful"
We responded:
"Thank you for taking the time to share your experience Richard! We're delighted to know that we were able to provide exceptional service for your insurance needs!"
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HeartOfYui

November 1, 2024

5  out of  5
rating by HeartOfYui
"Ashley saved me a pretty penny on not only my auto insurance, but tacked on renters insurance as well while still keeping it cheaper than I was paying with Progressive. Super nice/friendly."
We responded:
"Thank you so much for your feedback and review HeartOfYui! We strive to offer competitive rate options while keeping you and your valuables protected. We are elated to hear that Ashley was able to do just that!"
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Mel

October 24, 2024

5  out of  5
rating by Mel
"Great agency , if you are looking for car insurance."
We responded:
"Thank you for the review Mel! We appreciate the recommendation and always welcome referrals. "
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Brandon Robison

October 24, 2024

5  out of  5
rating by Brandon Robison
"Number 1 in my books I'll recommend them to anybody I can"
We responded:
"Thank you for the review Brandon! We sincerely appreciate any referrals and are delighted to know that we are at the top of your list!"
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Katie Stratton

October 23, 2024

5  out of  5
rating by Katie Stratton
"Great customer service always helps me save money"
We responded:
"Thank you for the review Katie! Our top priority is providing extraordinary customer service and we are elated to know that we were successful in creating an insurance plan that adequately covers what you value and save you money in the process."
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Mikayla Wallace

October 23, 2024

5  out of  5
rating by Mikayla Wallace
"Great agent! Helped me out when I needed to get documentation in order to get my car out of the impound. Really helpful, love their office!"
We responded:
"Thank you for the review Mikayla! We take pride in our availability and efficiency to help get you out of unexpected situations. We are thrilled to know that we were able to assist in getting your vehicle back in your possession."
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Queen Dimples

October 22, 2024

5  out of  5
rating by Queen Dimples
"Love this place Mr. Gibson works with you and finds the best price for you."
We responded:
"Thank you so much for the review! We are elated to hear that we were able balance price with providing adequate coverage for the things you love most."
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glenda Love

October 21, 2024

5  out of  5
rating by glenda Love
"Jonathan Gibson and his team are the very best!!! I’ve been a customer for over 20 years and he is always ready to assist and support my issues. His kindness is a blessing and the culture of his agency."
We responded:
"Thank you so much for leaving us a review Glenda! We make it our mission to provide top-level service and have cherished each of those 20 years with you as a part of our agency."
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Phyllis Wilson

October 18, 2024

5  out of  5
rating by Phyllis Wilson
"I want to thank your agent Ashley Lovelace on helping me with adding a new vehicle to my policy. She was very professional on going over everything with me so I can understand what I need. I enjoyed doing business with her. Thank you again Ashley."
We responded:
"Thank you for taking the time to provide us a review Phyllis! We are ecstatic to hear that our office made your policy easy to understand while personalizing your coverage. Ashley is a service superstar and we are extremely fortunate to have her as a part of the agency. "
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Barbara Thompson

October 18, 2024

5  out of  5
rating by Barbara Thompson
"Jonathan Gibson has been our Insurance agent for over 18 years. He answers all the questions, provides all the quotes, explains all the increases and helps us save money. However what makes him different from other service oriented people we interact with, is that he cares about our well being and family beyond providing just professional business. He smiles and it is not plastic but real, he discusses the community where we both live and work and is legitmately concern about changes both positive and negative. He has a heart over and above the business segment and that makes him a complete community servant. He ranks #5 and has earned without a doubt, 5 Stars and a Moon!!!"
We responded:
"And we have immensely enjoyed every one of those 18 years! You have been one of our favorite customers from day one, and we are honored that you continue to choose our agency to protect your family. We genuinely take pride in having been a resource for our community, city, state and now even multiple states for over 22 years. It is imperative that the often-misunderstood features of insurance are explained in a way that every customer has the ability to understand the protection provided by the policy prior to the unexpected happening. Something that we consider our calling. Thanks so much for recognizing our attempt at making a difference. "
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Donna Walker

October 16, 2024

5  out of  5
rating by Donna Walker
"I have been with State Farm and Jonathan Gibson for over 20 years. He has always been there to explain all my policies to me specially, after my husband passed. I could not ask for a better insurance agent."
We responded:
"Donna, thank you for being a loyal friend of our agency from the very start (including all of the ups and downs). We consider your family part of our family, as both Darryl, Sr. and Mrs. Napier hold a special place in our hearts. We are grateful that you have chosen us to be there during the times when you need support the most - something we will never take for granted. "
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Alisha George

October 15, 2024

5  out of  5
rating by Alisha George
"Awesome experience! Jonathan and Ashley were very professional and so helpful when I switched my insurance! They will have my business for a long time!!"
We responded:
"Thank you so much for the review Alisha! We are dedicated to providing accessible, professional, and efficient service with every conversation. We are honored that you chose us to protect what you value most and welcome you to the agency!"
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Lee Swigert

October 11, 2024

5  out of  5
rating by Lee Swigert
"Jonathan Gibson returned my calls and answered my questions quickly. Very Professional. I was able to save a lot on my monthly payments."
We responded:
"Thank you for taking the time to leave us a review Lee! Each customer interaction is valuable to us and we strive to provide exceptional customer service every time, including returning those phone calls promptly. We are ecstatic to hear that we have been able to curate an insurance plan that adequately covers what you value and save you money in the process."