Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Spargo

Jessica Spargo

November 12, 2024

5  out of  5
rating by Jessica Spargo
"Ashley is super friendly and helpful."
We responded:
"Thank you for so much for the review Jessica! We are delighted to know that you had such an incredible experience with Ashley."
Profile photo of Jessica Jenkins

Jessica Jenkins

November 12, 2024

5  out of  5
rating by Jessica Jenkins
"Mrs Ashley is wonderful. She was able to get me auto full coverage, renters and life insurance all for less than I was paying for just full coverage auto insurance with another company. They are friendly, caring and very helpful. Highly recommend."
We responded:
"Thank you so for taking the time to share your recommendation and awesome experience with Ashley! We are elated to hear that we were able to maximize your coverage and make every dollar count throughout the process. We are extremely lucky to have an insurance superstar like Ashley as a part of the team."
Profile photo of Olivia Cruz

Olivia Cruz

November 6, 2024

5  out of  5
rating by Olivia Cruz
"Ashley was extremely helpful and got my home and auto taken care of! She explained everything in detail regarding the coverages and got me a lower rate with more coverage."
We responded:
"Thank you for your review Olivia! We are delighted to hear that you had an amazing experience with Ashley and that we were able to provide an affordable and robust insurance plan to protect against life's unexpected events."
Profile photo of Haara Gebissa

Haara Gebissa

November 6, 2024

5  out of  5
rating by Haara Gebissa
"My Agent Ashley Lovelace was very kind, thorough, and helpful in getting me the best coverage and deals for my insurance needs. She answered all of my questions in detail. I would recommend her as an agent to anyone. Thank you Ashley!"
We responded:
"Thank you so much for your recommendation and sharing your experience with Ashley! We are extremely fortunate to have her as a part of the team and we are ecstatic to hear that she was able to provide a personalized and understandable insurance plan to protect what you value most."
Profile photo of Tiffany Williford

Tiffany Williford

November 1, 2024

5  out of  5
rating by Tiffany Williford
"My agent Ashley Lovelace was the best. She got me hooked up with insurance right when I needed it the most. These guys are truly amazing."
We responded:
"Thank you for sharing your experience with Ashley! She is an insurance superstar and we are thrilled to hear that she was able to provide a personalized coverage plan that protected you in your time of need."
Profile photo of Crystal Howard

Crystal Howard

November 1, 2024

5  out of  5
rating by Crystal Howard
"Ashley is the absolute best ever."
We responded:
"Thank you for so much for the review Crystal! We are ecstatic to know that you had such an amazing experience with Ashley."
Profile photo of Richard Woodall

Richard Woodall

November 1, 2024

5  out of  5
rating by Richard Woodall
"Wonderful and helpful"
We responded:
"Thank you for taking the time to share your experience Richard! We're delighted to know that we were able to provide exceptional service for your insurance needs!"
Profile photo of HeartOfYui

HeartOfYui

November 1, 2024

5  out of  5
rating by HeartOfYui
"Ashley saved me a pretty penny on not only my auto insurance, but tacked on renters insurance as well while still keeping it cheaper than I was paying with Progressive. Super nice/friendly."
We responded:
"Thank you so much for your feedback and review HeartOfYui! We strive to offer competitive rate options while keeping you and your valuables protected. We are elated to hear that Ashley was able to do just that!"
Profile photo of Mel

Mel

October 24, 2024

5  out of  5
rating by Mel
"Great agency , if you are looking for car insurance."
We responded:
"Thank you for the review Mel! We appreciate the recommendation and always welcome referrals. "
Profile photo of Brandon Robison

Brandon Robison

October 24, 2024

5  out of  5
rating by Brandon Robison
"Number 1 in my books I'll recommend them to anybody I can"
We responded:
"Thank you for the review Brandon! We sincerely appreciate any referrals and are delighted to know that we are at the top of your list!"
Profile photo of Katie Stratton

Katie Stratton

October 23, 2024

5  out of  5
rating by Katie Stratton
"Great customer service always helps me save money"
We responded:
"Thank you for the review Katie! Our top priority is providing extraordinary customer service and we are elated to know that we were successful in creating an insurance plan that adequately covers what you value and save you money in the process."
Profile photo of Mikayla Wallace

Mikayla Wallace

October 23, 2024

5  out of  5
rating by Mikayla Wallace
"Great agent! Helped me out when I needed to get documentation in order to get my car out of the impound. Really helpful, love their office!"
We responded:
"Thank you for the review Mikayla! We take pride in our availability and efficiency to help get you out of unexpected situations. We are thrilled to know that we were able to assist in getting your vehicle back in your possession."
Profile photo of Queen Dimples

Queen Dimples

October 22, 2024

5  out of  5
rating by Queen Dimples
"Love this place Mr. Gibson works with you and finds the best price for you."
We responded:
"Thank you so much for the review! We are elated to hear that we were able balance price with providing adequate coverage for the things you love most."
Profile photo of glenda Love

glenda Love

October 21, 2024

5  out of  5
rating by glenda Love
"Jonathan Gibson and his team are the very best!!! I’ve been a customer for over 20 years and he is always ready to assist and support my issues. His kindness is a blessing and the culture of his agency."
We responded:
"Thank you so much for leaving us a review Glenda! We make it our mission to provide top-level service and have cherished each of those 20 years with you as a part of our agency."
Profile photo of Phyllis Wilson

Phyllis Wilson

October 18, 2024

5  out of  5
rating by Phyllis Wilson
"I want to thank your agent Ashley Lovelace on helping me with adding a new vehicle to my policy. She was very professional on going over everything with me so I can understand what I need. I enjoyed doing business with her. Thank you again Ashley."
We responded:
"Thank you for taking the time to provide us a review Phyllis! We are ecstatic to hear that our office made your policy easy to understand while personalizing your coverage. Ashley is a service superstar and we are extremely fortunate to have her as a part of the agency. "
Profile photo of Barbara Thompson

Barbara Thompson

October 18, 2024

5  out of  5
rating by Barbara Thompson
"Jonathan Gibson has been our Insurance agent for over 18 years. He answers all the questions, provides all the quotes, explains all the increases and helps us save money. However what makes him different from other service oriented people we interact with, is that he cares about our well being and family beyond providing just professional business. He smiles and it is not plastic but real, he discusses the community where we both live and work and is legitmately concern about changes both positive and negative. He has a heart over and above the business segment and that makes him a complete community servant. He ranks #5 and has earned without a doubt, 5 Stars and a Moon!!!"
We responded:
"And we have immensely enjoyed every one of those 18 years! You have been one of our favorite customers from day one, and we are honored that you continue to choose our agency to protect your family. We genuinely take pride in having been a resource for our community, city, state and now even multiple states for over 22 years. It is imperative that the often-misunderstood features of insurance are explained in a way that every customer has the ability to understand the protection provided by the policy prior to the unexpected happening. Something that we consider our calling. Thanks so much for recognizing our attempt at making a difference. "
Profile photo of Donna Walker

Donna Walker

October 16, 2024

5  out of  5
rating by Donna Walker
"I have been with State Farm and Jonathan Gibson for over 20 years. He has always been there to explain all my policies to me specially, after my husband passed. I could not ask for a better insurance agent."
We responded:
"Donna, thank you for being a loyal friend of our agency from the very start (including all of the ups and downs). We consider your family part of our family, as both Darryl, Sr. and Mrs. Napier hold a special place in our hearts. We are grateful that you have chosen us to be there during the times when you need support the most - something we will never take for granted. "
Profile photo of Alisha George

Alisha George

October 15, 2024

5  out of  5
rating by Alisha George
"Awesome experience! Jonathan and Ashley were very professional and so helpful when I switched my insurance! They will have my business for a long time!!"
We responded:
"Thank you so much for the review Alisha! We are dedicated to providing accessible, professional, and efficient service with every conversation. We are honored that you chose us to protect what you value most and welcome you to the agency!"
Profile photo of Lee Swigert

Lee Swigert

October 11, 2024

5  out of  5
rating by Lee Swigert
"Jonathan Gibson returned my calls and answered my questions quickly. Very Professional. I was able to save a lot on my monthly payments."
We responded:
"Thank you for taking the time to leave us a review Lee! Each customer interaction is valuable to us and we strive to provide exceptional customer service every time, including returning those phone calls promptly. We are ecstatic to hear that we have been able to curate an insurance plan that adequately covers what you value and save you money in the process."
Profile photo of Hayden Keaton

Hayden Keaton

October 10, 2024

5  out of  5
rating by Hayden Keaton
"Great agent to work with, helped me every step of the way and was already there to help if I had an question"
We responded:
"Thank you for the review Hayden! We take pride in our ability and willingness to help our clients understand the protection provided by Auto, Homeowner and Life insurance policies BEFORE the unexpected happens. We are grateful that you chose us for your insurance needs."
Profile photo of Brenda Joyce Perry

Brenda Joyce Perry

October 4, 2024

5  out of  5
rating by Brenda Joyce Perry
"Mr. Gibson is very professional and was able to save me money. He takes his job as an State Farm’s agent very serious !!!"
We responded:
"It was a pleasure speaking with you and reviewing your insurance needs! It is our mission to provide robust and personalized coverage to maximize your value while ensuring you obtain adequate coverage. Thank you so much for taking the time leave us a review and we are excited to have you join the agency!"
Profile photo of SmokinTegrdy

SmokinTegrdy

October 3, 2024

5  out of  5
rating by SmokinTegrdy
"Ashley was a great help to me and was very knowledgeable!"
We responded:
"Thank you for sharing you experience with Ashley! We are thrilled to hear that she was able to apply her experience to help you protect what matters most."
Profile photo of Rick Nash

Rick Nash

September 26, 2024

5  out of  5
rating by Rick Nash
"We have been extremely impressed with Jonathan and his team. We transferred our policy to him since we had a bad experience with a different agent. He has gone above and beyond with every interaction we've had. He called us after hours to explain our coverage and thoroughly explained everything. We had already purchased the policies, so he definitely didn't have to do that. He also actively listened to us and answered any questions that we had. It is very important to us to feel comfortable with our insurance agent, and we couldn't be happier with our choice in Jonathan & his team."
We responded:
"Rick, thank you so much for taking the time to share your experience with our agency. We are truly grateful for your kind words and are delighted to hear that we were able to exceed your expectations. Going above and beyond by making ourselves available for clients is something we take great pride in, even after hours. Providing personalized attention to ensure that our customers have the right coverages in place is our top priority allowing them to protect what matters most. We are grateful for the opportunity to serve you and revitalize your trust and peace of mind in regard to your insurance agency."
Profile photo of Diana Freeman

Diana Freeman

September 25, 2024

5  out of  5
rating by Diana Freeman
"I called 📞 State Farm and spoke with an incredible young lady named Ashley. She was absolutely amazing! Ashley answered all my questions, even the ones I wasn't sure about. She provided me with all the answers I needed. A big thank you to Ashley at State Farm for helping me with my daughter's insurance! #AmazingService #StateFarm #ThankYouAshley 😊👍"
We responded:
"WOW-Diana we are absolutely ecstatic about your amazing experience with Ashley! She is an insurance superstar and we love that she was able to help clear up any doubts or questions that you had. We are honored that you continue to choose our agency to assist with your insurance needs. Thank you for the review!"
Profile photo of Teather Harp

Teather Harp

September 24, 2024

5  out of  5
rating by Teather Harp
"Ashley Lovelace was very sweet and nice I just loved here if I could give more stars I would"
We responded:
"Thank you so much for sharing your experience with Ashley! Our office is fortunate to have such a kindhearted member of the team and we assure you that the 5 stars you provided will feel like 50! "