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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Renae Traylor

Renae Traylor

March 24, 2025

5  out of  5
rating by Renae Traylor
"Ashley Lovelace, I feel like I've known you for years. When I first spoke with her, I had lots of questions. She answered my questions, calmed my fears, and assisted me in getting my insurance premium to an amount I could afford. I'm thankful to Ashley at State Farm. It took about a week, but we came to an agreement that saved me money and put a smile on my face, and relieved my anxiety. Again , thanks, State Farm Insurance co."
We responded:
"Thank you so much for your heartfelt review Renae! As our resident kindred spirit, Ashley has a unique ability effortlessly making everyone feel at home and welcomed, and we love hearing about the amazing experiences she creates. Our office strives to build lasting relationships with our clients and it sounds like Ashley did just that by providing the support and reassurance you needed."
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Anthony James

March 24, 2025

5  out of  5
rating by Anthony James
"Ashley found me the best prices I heard in years. She has very excellent customer service. She really deserves a raise."
We responded:
"That's fantastic news Anthony! We are ecstatic to hear that Ashley was able to create a price plan that knocked out the competition. We will pass on the feedback to ensure her service gets the proper recognition. Thank you for sharing your experience with us!"
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Patrick Carney

March 24, 2025

5  out of  5
rating by Patrick Carney
"Great service and attention to details."
We responded:
"Thank you for the review Patrick! Our team works hard to ensure that every aspect of the customer experience is top-notch and we love getting feedback like yours to confirm that we are able to consistently achieve this level of service. "
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Rico Palmer

March 21, 2025

5  out of  5
rating by Rico Palmer
"Yes I was just letting you know how pleasant it was talking to Ashley Lovelace she was so full of energy when she answered the phone she made my day even cheered me up a bit so she really is an awesome person and hope she's with you for a long time thanks"
We responded:
"Thank you so much Rico for sharing your pleasant experience with Ashley! She brings a vibrant energy to the office every day, ensuring that everyone shares a good laugh and it’s wonderful to see that it has the same uplifting effect on you. We are proud to have Ashley on our team and hope for many more years with her!"
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Raini Bailey

March 20, 2025

5  out of  5
rating by Raini Bailey
"Johnathan has been so helpful getting us set up with great coverage, and they are always so easy to get in contact with."
We responded:
"Thank you for your wonderful review Raini! We strive to be a team that is responsive and easy to reach and it's fantastic to see that reflected in Jonathan finding a personalized insurance plan that fit your needs."
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Velma

March 19, 2025

5  out of  5
rating by Velma
"Mr. Gibson was very helpful and saved me over $1000 on my homeowners insurance! His willingness to research the best plan for me was a welcome change from other high pressure agents."
We responded:
"Our selfless leader strikes again! We are delighted to hear that Jonathan was able to dedicate himself to finding the best plan while keeping your experience stress-free. Our team strives to create these experiences everyday and we have yet another amazing example to follow. Thank you so much for leaving a review of your experience Velma!"
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Alisa Bell

March 19, 2025

5  out of  5
rating by Alisa Bell
"This morning, I had the pleasure of speaking with Christopher about our homeowner's coverage. Christopher took the time to discuss our insurance to value, the increase in coverage, and the latest rate increase affecting our premium. After speaking with Christopher, I felt comfortable with our current coverage, but more importantly, I felt confident in my agent's ability to service our insurance needs. Having a great staff makes all the difference and the staff at Jonathan's office are top tier. Don't hesitate in your consideration of them for your insurance needs. Thanks Christopher."
We responded:
"Alisa, thank you for your loyalty over the many years that you have been an excellent customer! We appreciate your unwavering support of our agency and its mission to help make a difference in the lives of others; a mission that we have in common with you and your wonderful foundation. We are even more elated to hear about your recent exceptional customer experience with Christopher. As one of our newest team members, he has quickly embraced the culture of the agency to provide outstanding customer service with every client interaction. We look forward to Christopher as well as the entire team assisting you and your family with your insurance needs for many years to come!"
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Crystal Tolon

March 19, 2025

5  out of  5
rating by Crystal Tolon
"I love me some Ashley from Statefarm she is the best and very knowledgeable y’all need to get you an agent like her from getting a quote to starting a policy she made it a breeze y’all hit them up and ask for her she will get you right Go Ashley"
We responded:
"We are cheerleading Ashley alongside you Crystal! We are ecstatic to hear that she was able to provide a seamless experience in getting an auto quote and that her knowledge and support made such a positive impact. "
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Barbara Sizemore

March 19, 2025

5  out of  5
rating by Barbara Sizemore
"I have never been do pleased with an insurance agent as I have with state farm johnathons a big help and pleasant to talk to I reccomend this comp with highest ratings ty state farm"
We responded:
"Your recommendation is the greatest compliment Barbara! Thank you so much for taking the time to leave us a review and we are thrilled to know that we have been able to assist with all of your insurance needs."
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Sally Endsley

March 6, 2025

5  out of  5
rating by Sally Endsley
"This agent and his team are amazing! They’ve gone out of their way. State Farm has been troublesome for me, but this agent has been fantastic."
We responded:
"Thank you so much for leaving us a review Sally! We are delighted to know that we have exceeded your expectations to smooth out the bumps in the road."
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Camilla Hunter

February 27, 2025

5  out of  5
rating by Camilla Hunter
"I have been with State Farm over twenty years and never had any problems. My agent has always been very helpful and supportive. Always go above and beyond. I would recommend johnathan Gibson to all my friends for his very professional service."
We responded:
"We have cherished every year of your loyalty to our agency Camilla and we are committed to continuing to protect what matters most to you. We pride ourselves on building lasting relationships with our customers, and it's heartwarming to know that we have not only built that foundation of trust with you but that you are happy to extend that trust to your friends. Thank you so much for your review!"
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DAVID AGRONIN

February 26, 2025

5  out of  5
rating by DAVID AGRONIN
"Jonathan was easy to work with to get all the enrollment paperwork done. Fairly soon after I became a customer, there was a terrible rainstorm with heavy wind, while the rain was still pouring down, my wife noticed a water drip in the laundry room from the ceiling.. I called Jonathan, who authorized me to get a roofer to come out and take a look. A roofer cane out, it was not as serious as I had feared. Leaves had piled up and caused ponding; water from that “pond” leaked in. The roofer said we’d need to replace collars around two pipe penetrations, replace a few shingles. Problem solved. Jonathan diligently checked back with me. All is well."
We responded:
"Thank you for sharing your experience, David! We're delighted to hear that Jonathan not only made your enrollment a breeze but also stood by your side during the storm, demonstrating his exceptional commitment to customer care. We look forward to being one reliable phone call away again should you need us in the future!"
Profile photo of Anthony White

Anthony White

February 4, 2025

5  out of  5
rating by Anthony White
"The Guys are very professional, caring and extremely helpful. My experience has been great!!!!"
We responded:
"Thank you for the review Anthony! It has been a pleasure to assist you and your family's insurance needs over the years and we are delighted to know that you have experienced the exceptional service we commit to providing every day. We look forward to continuing your amazing experience with our agency!"
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Evelyn Johnson

February 4, 2025

5  out of  5
rating by Evelyn Johnson
"Jonathan Gibson is a very knowledgeable Insurance Agent. I trust him with all my insurance needs. He focuses on Client Satisfaction. He's also a Kind Spirit. Thank for again for explaining and help me with all my insurance policies"
We responded:
"Your kind words are always appreciated Evelyn! We are thrilled to hear about your experience with Jonathan. His dedication to client satisfaction and understanding makes it no surprise that he earned your trust when it comes to your insurance needs and proves that he deserves the title of "Head-Honcho". Thank you for the review!"
Profile photo of Naomi Hill

Naomi Hill

January 30, 2025

5  out of  5
rating by Naomi Hill
"I spent weeks getting quotes from all the local insurance companies and Ashley was by far the most friendly and understanding one! She is on top of things without being pushy and super efficient. Once I decided to move forward she had me all set up and taken care of within 10 minutes. I absolutely recommend working with her and her office so you can get 1 on 1 insurance assistance. She reassured me that the office will help me directly with my claims which is a relieving perk I didn’t know about when working directly with a local agent."
We responded:
"Thank you so much for taking time to leave your recommendation, considering the amount of time and effort you spent looking for an insurance plan that fits your needs! We are thrilled to hear that Ashley was able to navigate you through the confusing world of insurance that can be overwhelming at times. She truly embodies our commitment to providing friendly and efficient service, and we're here to support you with any future insurance needs!"
Profile photo of Sydney Brewer-Hill

Sydney Brewer-Hill

January 17, 2025

5  out of  5
rating by Sydney Brewer-Hill
"Jonathan is the BEST!!! He's very helpful and does everything he can to help us out as much as possible."
We responded:
"You're the BEST for taking the time to leave us a review! Our office takes pride in being a leader in customer service and with Jonathan at the helm, we have an incredible example of what that level of service should look like. Thank you for sharing your experience Sydney!"
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Christopher Hanham

January 15, 2025

5  out of  5
rating by Christopher Hanham
"Just finalized my new insurance policy with Ashley. She was so patient and helpful and the reason I signed up with statefarm."
We responded:
"Welcome to the agency! We are ecstatic to hear that Ashley's excellent customer service and expertise in creating a personalized insurance plan made you choose us. Thank you for your review Christopher!"
Profile photo of Joe Mayor

Joe Mayor

January 15, 2025

5  out of  5
rating by Joe Mayor
"Miss Ashley is the best insurance lady i have ever had. She knows her stuff. Very knowledgeable and friendly. She makes getting home and auto insurance very easy and painless. I will recommend her and her team to anyone looking for insurance."
We responded:
"We couldn't agree more Joe! Ashley's expertise is invaluable and we are overjoyed to hear that she made securing your home and auto insurance a hassle-free experience. Thank you for taking the time to leave a review!"
Profile photo of Drew Christopher

Drew Christopher

January 10, 2025

5  out of  5
rating by Drew Christopher
"Thanks to Jonathan Gibson and his team for the continued great service. I have multiple personal and business properties insured through them and have always had a great experience. Whenever I have called, someone has been on the other end of the line to help me immediately and I have had quotes or documents within minutes, like my call with Chris Conwell today. Thanks and keep it up folks!"
We responded:
"We cannot thank you enough for your loyalty and continued patronage of our office Drew! We are thrilled to hear that you have consistently received excellent service and support from our agency and that Chris was able to keep that coveted tradition alive. We pride ourselves on being responsive and ensuring our clients feel supported and your feedback is proof that we are getting it right. Thank you so much for the review!"
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M Reed

January 3, 2025

5  out of  5
rating by M Reed
"Thank you so much Ashley for your help in saving me more than $250 per month on my auto insurance."
We responded:
"Wow! We are absolutely delighted to hear that Ashley was able to create an insurance plan that maximized your savings and your coverage. Thank you for the review M!"
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Donna Adkins

December 27, 2024

5  out of  5
rating by Donna Adkins
"Jonathon and staff are always there to help. Friendly and caring! Best team ever"
We responded:
"Thank you so much for your kind words Donna! We're thrilled to hear that our team has made such a positive impact on your insurance experience by being available and accommodating. We look forward to continuing to provide you with the friendly and caring service you deserve."
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Martin Tibbs

December 26, 2024

5  out of  5
rating by Martin Tibbs
"I am a very long 20 plus years very satisfied customer of Johnathan Gibson's agency. He and his employees are always ready to help with any questions or guidance I should need regarding my insurance needs. Always professional, friendly and courteous and so glad to have them looking out for my best interests."
We responded:
"Mr. Tibbs, it has been our absolute pleasure to keep an eye on your insurance needs and recommend adjustments when we have concerns. It's one of the many benefits of having an agency who regularly reviews your policies and schedules meetings to discuss coverages. We are grateful for your many years of loyal support and look forward to being your agency of choice for years to come. Thanks so much for your review!"
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Teather Harp

December 25, 2024

5  out of  5
rating by Teather Harp
"Ashley Lovelace was very sweet and nice I just loved here if I could give more stars I would"
We responded:
"Thank you so much for sharing your experience with Ashley! Our office is fortunate to have such a kindhearted member of the team and we assure you that the 5 stars you provided will feel like 50! "
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Skyler Spencer

December 25, 2024

5  out of  5
rating by Skyler Spencer
"Ashley has been wonderful assisting us with our insurance needs :)"
We responded:
"Ashley is an absolute Rockstar! We look forward to continuing to service your insurance needs and thank you for leaving a review Skyler."
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April Rucker

December 24, 2024

5  out of  5
rating by April Rucker
"I love the State farm"
We responded:
"We love the feedback! Thank you so much for taking the time to leave a review for us April."